General Tips:

• Protect the paper in its original wrapper for as long as possible. This will help keep it from losing or picking up moisture
• Use the bypass tray and not the paper tray for laser copiers or printers. And if possible, allow the paper to be discharged out the back door and not the top of the printer or copier. This will improve the print appearance and reduce the likelihood of paper jamming
• The orientation of paper is important. To determine, mark one-side of plain paper and run it through printer, noting which side it prints on.
• JET-OPAQUE II and 3G JET-OPAQUE may be used on a laser printer

Printing Tips:

1. Run inexpensive copier paper through the printer prior to printing the heat transfer paper. This will help remove any dust or debris
2. Begin with standard paper setting and print the heat transfer paper
3. Using a tissue, lightly rub the printed area. If color rubs off on the tissue, it is not fused. If not fused, go to next higher setting, which slows down the paper and increases the time heat is applied to the paper
4. Repeat step 3 until tissue wipes clean
   *Thicker laser heat transfer papers and larger sizes (i.e., 11×17) require printers with more heat and slower settings in order to fuse the entire area

We offer laser heat transfer papers certified for use on Indigo printers and other heat transfer paper specifically for fuser oil laser color printers and copiers.

Please note the above printers are printers that we and our mills use on some or all of our products, therefore compatibility varies by product.

As a general rule of thumb, when using a laser printer, the printer will need to be able to handle the thickness of the paper for fusing purposes.

• Make sure you are using laser heat transfer paper in a laser printer
• If your printer uses “fuser oil” as opposed to a fuser unit, make sure your paper is approved for use in “fuser oil” laser printers
• You may be clogging the fuser. This can be caused by the toner not fusing completely on the paper. Try using a heavier paper media weight setting like Label or Label2. Heavier settings slow down the speed of the paper and will allow more time for the toner to fuse to the paper
• Use the Multi-Purpose or Bypass door to feed the paper into the laser printer. When printing transfer paper with a laser printer, you should never use the normal paper tray
• Not all laser printers can handle printing on transfer paper. Some manufactures plainly state they do not support transfer papers. Our papers is designed to work on most fuser-oil and/or oil-less laser printers. Contact the printer manufacturer if you are unsure if your laser printer will work using transfer paper
• Make sure you are feeding the paper into the printer portrait and not landscape. If you have cut an 11 x 17 paper to 8.5 x 11, you must feed the 8.5 x 11 in landscape and not portrait. Otherwise, the paper will curl-up inside your printer and jam

One of the most common errors when using using laser paper is the toner not fusing correctly to the transfer paper. Remember that laser printers can only adjust the speed the paper is moving through the printer (you can not adjust fuser temperature). This is controlled through the paper media setting on your printer. The heavier the paper setting (like Transparency or Labels) the slower the paper will run through the printer, thereby increasing how much heat the transfer paper receives and how completely the fuser toner fuses with the paper. Finding the correct media setting requires trial and error, printing the image and testing with a tissue for rub-off. When no rub-off occurs and the print looks good, you have reached the correct paper media setting. Before you begin, it is a good idea to run plain copier/printer paper through the machine to remove any dust or debris.

If there are only small spots, try running plain paper through the printer or copier to remove them.

If much of the paper has melted, then the fuser roll must be accessed and thoroughly cleaned. Refer to the printer or copier manufacturer for additional information.